Dhakabeat is fully transparent about how every piece of your data is collected, where it goes, and how it is kept secure.
By using dhakabeat.best, you are agreeing to this Privacy Policy. We will never sell your data to third parties — that is our core commitment.
Dhakabeat (dhakabeat.best) is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how we collect personal information from our members, why we collect it, who we share it with, and how we keep it secure.
Dhakabeat believes data protection is more than a legal obligation — it is an ethical responsibility to our members. That is why this policy is written in plain, straightforward language so every member can fully understand it.
Dhakabeat collects different types of information for different purposes. Here's a full breakdown —
Information collected directly at registration:
Information collected automatically while you use the platform:
Dhakabeat never stores your full bank card number, PIN, or password.
Dhakabeat uses your data only for specific, limited purposes. The policy also clearly states what your data will never be used for.
| Purpose | Data Used | Basis |
|---|---|---|
| Account Management | Name, mobile number, email | Contractual Requirements |
| Identity Verification (KYC) | Documents, date of birth | Legal Obligations |
| Payment Processing | Mobile banking number | Contractual Requirements |
| Fraud Prevention | IP address, device details & transaction history | Legitimate Interest |
| Personalised Experience | Betting history & preferences | Consent |
| Promos & Bonus Offers | Activity Data | Consent |
| Customer Support | Contact Information | Contractual Requirements |
Dhakabeat uses industry-standard technology to keep your data secure. Here's what we do to protect it —
In the event of a data breach, dhakabeat will notify affected members as quickly as possible and take all necessary action.
Dhakabeat uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Maintaining login session, security | Until end of session |
| Security Cookies | CSRF protection, fraud prevention | 24 hours |
| Performance Cookies | Understanding which sections of the site are used most | 30 Days |
| Preference Cookies | Remembering your language and display settings | 1 Year |
| Marketing Cookies | Showing relevant promotions (with consent) | 90 Days |
You can disable cookies at any time through your browser settings — however, disabling essential cookies may prevent the platform from functioning properly.
Dhakabeat does not retain data longer than necessary. Separate retention periods are defined for different types of data —
Once you request account deletion, dhakabeat will permanently delete all data it is not legally required to retain within 30 days.
As a dhakabeat member, you have several important rights over your own personal data —
To exercise any of these rights, contact our support team or send us an email. You'll typically receive a response within 7 business days.
Dhakabeat does not knowingly collect or process data from anyone under the age of 18. If such data is identified, it is deleted immediately.
If a parent or guardian suspects that their child's information is held by dhakabeat, please contact support immediately. We will verify the information and take the necessary action.
Dhakabeat may update this Privacy Policy from time to time. For any significant changes, members will be notified via in-app notification or email. You can always check the "Last Updated" date at the top of the page to confirm you're reading the latest version.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
From registration to withdrawal, here's a quick overview of where and how your data is used at dhakabeat.
Your name, mobile number, and date of birth are collected. This information is transmitted to our servers over an SSL-encrypted channel and stored in hashed format.
National ID or passport details are verified through a licensed verification service. Once verification is complete, copies of the original documents go directly into our encrypted storage.
Your betting history is used to provide relevant offers and recommendations. This data never goes to third parties — it's used solely to improve your experience.
When you make a withdrawal, only the minimum necessary details (account number and amount) are sent to the payment gateway — no other personal information is shared.
When your account is closed, all data — except what we're legally required to retain — is permanently deleted within 30 days.
Dhakabeat takes your data rights seriously. Here's a summary of what you can request.
You can request a full list of all personal data dhakabeat holds about you. Submit a request to Support and you'll receive a response within 7 business days.
If any of your details — such as your name, address, or other information — are incorrect, you can submit a correction request. Provide supporting evidence and it will be updated promptly.
If you close your account, all data that is not legally required to be retained will be deleted within 30 days.
If you request a copy of your betting history and account information, it will be provided as a downloadable file.
You can opt out at any time if you no longer wish to receive marketing communications or personalised offers.
If you're not satisfied with how your data is handled, you can file a complaint with our support team or directly with the licensing authority.
Actions speak louder than words — learn about every layer of protection dhakabeat has in place.
Every piece of data between your browser and our servers is protected with 256-bit encryption — the same standard used across the banking industry.
Dhakabeat never sells your personal data to advertisers or data brokers. This is our core commitment — written into our terms and strictly enforced.
You can enable Two-Factor Authentication to add an extra layer of security to your account. An OTP is sent to your mobile at login, so even if your password is compromised, your account stays safe.
Dhakabeat only asks for information that's actually needed. We don't collect unnecessary data — "data minimization" is a core part of our policy.
Third-party security experts conduct regular audits of dhakabeat's systems. Any vulnerabilities identified are addressed immediately.
Dhakabeat operates under a license from an international gaming commission. The regulatory authority regularly monitors compliance with data protection standards.
When signing up on an online platform, one question always comes to mind — where does my data go? dhakabeat This question has been answered directly from the start. Your data is used for three purposes only — account management, payment processing, and improving your experience. It goes nowhere else.
For people in Bangladesh, a mobile banking number is a critical piece of personal information. On dhakabeat, your bKash or Nagad number is used solely for payment purposes. It is never shared with any marketing company or third party. Even dhakabeat's own marketing team cannot access your payment details — this separation is strictly enforced at the system level.
Cookies can feel like a concern — dhakabeat is upfront about it. Only cookies that are essential for the platform to function (such as session cookies) are required. Everything else is optional. You can disable analytics or marketing cookies at any time through your browser settings, with no impact on the core platform experience.
Data security is the top priority for dhakabeat's technology team. Every staff member's system access is strictly limited to what their role requires — a customer service representative cannot view your payment details, and the payments team cannot view your betting history. dhakabeat enforces this "Principle of Least Privilege" without exception.
In the event of a data breach, dhakabeat will notify all affected members within 72 hours, clearly stating what information was compromised, what steps have been taken, and what actions you should consider.
KYC verification might feel like a hassle, but it's actually there to protect you. If someone tries to open an account in your name, KYC stops them. Once you're verified, large withdrawals go through without extra friction — the whole process becomes smoother. At dhakabeat, KYC documents are stored in encrypted format and can only be accessed by authorized personnel.
Dhakabeat uses your betting history to show you relevant offers and recommendations — for example, if you place cricket bets frequently, cricket-related promotions will be shown to you first. This is purely to personalise your experience, not for any sales purpose. If you prefer to opt out of personalisation, you can do so in your account settings.
In summary, dhakabeat's Privacy Policy exists for one purpose — to earn and keep your trust. Being a credible platform in Bangladesh's digital landscape is our most important goal. If you ever have questions or concerns about your data, our support team is always here to help.